Barbara- I am still trying to close on my new home but I wanted to let you know how pleased I am with the quality of the inspection your company performed. Jon Nichols was simply outstanding. Very technically knowledgeable he wanted to make sure I understood everything he was looking at and why. I am no stranger to building construction and he caught several things I didn’t even think of.
At the end of his inspection he provided a brief overview before doing his actual report. This allowed me to determine what, if any, repairs were really needed. As it turns out, in this super overheated housing market, there isn’t much leeway for requesting needed repairs from the Seller, but it was good to know what I am looking at for potential future repairs.
The report was well laid out, concise and had a nice summary at the end. It was easy to hand the report to the handyman doing my repairs.
I know you folks are highly regarded in the industry but please add my name to your list of very satisfied customers. I will seek out and recommend your services for any future inspection needs.
Rick G.
Jon,
The guys were great. The report was comprehensive, and their walk through left me feeling extremely clear on what I needed to do to move forward with the buying process. I would recommend your company any day.
I just wanted to say thank you to you folks for being able to get out to the house so quickly and getting that report back to us so fast! Paul did a very thorough inspection and was great in breaking down everything for my wife and I. Being first time home buyers, Paul really helped ease our nerves with answering our questions and simplifying everything for us. Thanks to your team, we were able to move the whole home buying process forward at breakneck speed! We will definitely be using you folks again when the time comes in the future! ~ July 2020
You guys are honestly above all expectations that I had. I’ve never purchased a house before or had to call for inspections like this, but you’ve seriously blown be away. I’m an electrician (limited energy) and can tell when an inspector is actually knowledgeable about the subject they are reviewing or if they’re just faking it. Your crew not only met my expectations but exceeded all hopes I had. And not just the field crew either, the phone support was amazing and the ability to know where our current inspections sat AND that you had taken steps to ensure everything would go smoothly was amazing. This is not something you see every day and needs to be acknowledged. I will strongly recommend you to anyone I encounter and provide positive feedback to my buying agent about how awesome you were!
-Eric P.
Jon and Jason were super thorough and helpful in explaining the details of their report! Great follow-up too!
Very throughout and detailed. I would recommend them to anyone looking for a home inspection.
We have bought and sold many houses, many from remote locations, and frankly have always been disappointed by the home inspectors abilities, scope and reports. However, our experience with The House Detectives who were recommended by our Realtor was different and they are by far the best we have experienced to date and we will definitely use them again. The scheduling and set up was easy and responsive. We were prepared to be disappointed again by the ability, scope and report but The House Detectives sent TWO inspectors to the house to work as a team. The scope of their inspection was more extensive and more analytical than previous companies and the written report was well structured and more comprehensive than others we’d seen and was well supported by photos and videos. Additionally House Detectives provide and quickly mobilize other services such as sewer inspection w/ video. The reason we do’t award 5 stars is that there were some items still missed – for example pocket doors that were jammed opened and not reported, strong smells of per urine and warped cupboard doors. That said we recommend The House Detectives and will definitely use them again ourselves.
Paul is the best! As a realtor, I know my clients will be in good hands when Paul is called upon to do the home inspection.
“When we bought our home, we had an inspection done. House Detective was thorough, fast and gave us a complete report that we could have confidence in. Where we had concerns or questions, they took the time to explain. Great customer service!”
The report was extremely detailed and clear. Everyone who came out to assist in the inspection was very friendly and thorough. I was recommended to you from my boss and I will be sure to recommend to family and friends should the need arise. Everything you guys did made it easier for us to decide whether this home was for us or not. Thank you so much!!
I bought a new construction home from a very reputable builder with a really great warranty so, I thought a home inspection was just a formality at that point. But, John at the House Detectives actually found a ton of issues that even the city inspector had missed when looking at my home. His suggestions saved me countless thousands of dollars and actually brought my home into city compliance after the city inspector missed some not so obvious things. I’ll use House Detectives and have from now on.
We have used the House Detectives to inspect homes for several years now. They are always professional and kind. After 40 + times using them, we have never had any complaints.
I had the House Det. do a inspection of a house I was wanting to buy and found them aware and thoroughly attentive. Another thing I liked is when I contacted others to do inspections of the things they found that needed to be looked at, when I mentioned the House Det. sent me I received great service. Thanks!
Barbara was great and very knowledgeable. She is very detailed and easy to talk to. She answered all of our questions with perfect ease.
I had the House Detectives do an inspection of a house I wanted to buy. I found them very aware and thoroughly attentive to details! I also appreciated that when I called contractors to look at issues the House Detectives felt needed attention, and mentioned the House Detectives sent me, I received great service. Thanks!
Wow just wow. I had the House Detectives inspect the house I was going to buy through a referral from my real estate agent. The home inspection included a sewer scope and radon check. I’m a first time home buyer and couldn’t be at the inspection, but I had a family member attend for us. Wow, was their report thorough! They covered every single issue I was worried about and more. I had questions which they were happy to answer and contacted me with additional information. They were prompt, polite and professional. I would highly recommend them to anyone looking for a home inspection.
Jon and his colleague did a thorough job inspecting a 3600 SF home we are considering buying. The summary conversation after they finished (several hours beyond the window they quoted) was invaluable in getting a 360-degree view on the state of the home. They were factual and frank and very helpful in helping us decide which areas to focus on first. The 2-person team approach (interior/exterior) was efficient and thorough. Jon might share some good contractor stories with you as easily as he will tell you about the different trees growing in your yard. In my experience, House Detectives were thorough and went above and beyond to inspect the property top to bottom, inside and out.
Excellent home inspectors! This is the second time I have had a house inspected, and my Dad (very hard to please) recommended them because of the great work they did on his new home. They did a great job at explaining the issues and their report was very thorough. They wore booties when walking around inside and locked up every window and door after inspecting. I would highly recommend House Detectives!
I recently had a home inspection of a property I wanted to buy. I’ve had previous inspections of other properties by other inspectors, but the House Detectives were by far the most thorough I have seen! They were very attentive, took excellent photos and had plenty of good advice in the report.
After I received the initial report, more information came to light and they amended the report immediately. I was thrilled with every aspect of working with the House Detectives!